Terms of Service

Last updated: 01/07/2025

These Terms of Service ("Terms") govern all services provided by Prints-by-toni.com ("I", "we", "us", "our") to clients ("you", "your") engaging us for real estate photography, videography, aerial drone services, and 360° virtual tours. By booking or using our services, you agree to these Terms.
1. Booking & Scheduling
  • Booking Confirmation: All bookings must be confirmed via email or our online platform. A confirmed booking constitutes acceptance of these Terms.
  • Cancellations: Cancellations made within 24 hours of the scheduled shoot may incur a cancellation fee of up to 50% of the quoted service fee.
  • Rescheduling: We allow one complimentary reschedule per booking with at least 24 hours’ notice.
2. Payment Terms
  • Pricing: All prices are quoted in AUD and are subject to GST unless otherwise stated.
  • Payment Due: Full payment is due within 7 days of invoice unless otherwise agreed in writing.
  • Late Payments: Overdue invoices may incur a 10% late fee per month.
3. Deliverables
  • Turnaround Time: Standard delivery is within 2 business days for photography and 3–5 business days for video or virtual tours.
  • Delivery Method: Files are delivered via secure download link. Physical media (e.g., USB) is available upon request for an additional fee.
  • Revisions: One round of basic edits is included. Additional revisions may incur extra charges.
4. Aerial & Drone Services
  • Weather Conditions: Aerial shoots are weather-dependent. We reserve the right to reschedule if conditions are unsafe or non-compliant with CASA regulations.
  • Flight Restrictions: We comply with all CASA drone laws. If a location is within a restricted zone, we may not be able to fly or may require additional permits.
5. Usage Rights & Licensing
  • License: You are granted a non-exclusive, non-transferable license to use the delivered media solely for marketing the specific property for sale or lease.
  • Prohibited Use: Media may not be reused for other properties, resold, or redistributed without written permission.
  • Attribution: We reserve the right to use any media for our portfolio, website, or promotional materials unless otherwise agreed in writing.
6. Property Access & Preparation
  • Access: You are responsible for ensuring the property is accessible and ready at the scheduled time.
  • Staging: Properties must be clean and staged prior to our arrival. We do not provide cleaning or staging services.
  • Delays: If the shoot is delayed due to property unpreparedness, an additional fee of 50% of the total booking fee will be incurred. 
7. Liability & Indemnity
  • Damage: We take care to avoid damage, but we are not liable for any damage caused during the shoot unless due to gross negligence.
  • Indemnity: You agree to indemnify us against any claims arising from the use of the media or access to the property.
8. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes shall be resolved in the courts of Western Australia.
9. Amendments

We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.
10. Contact

For questions or concerns, please contact:

Email: hello@prints-by-toni.com 

Website: https://prints-by-toni.com